Rent FAQs for Renters

FAQs for Renters

Everything you need to know about renting in Greater Boston — lease law, security deposits, application process, move-in costs, and pet policies. 22+ questions answered.

Lease Law Security Deposits Application Process Move-In Costs Pet Policies
Common Questions Application & Process Leases & Massachusetts Law Costs & Fees Pets & Property Rules Moving In & Move-Out Qualifying Guidelines

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MA Renter's Tip

A landlord cannot collect more than one month's rent as a security deposit under Massachusetts law.

Always document your unit with photos before move-in and submit a condition report within 48 hours.

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Common Renter Questions

Most-asked questions from renters searching in Greater Boston

4 Q&As
These answers apply to most Colonial Realty listings in Greater Boston. Individual property terms may vary — always confirm with your agent.
You can schedule a viewing by contacting us via phone, email, or filling out the contact form on any listing page. Our agents will confirm a time within 24 hours.
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Typically you will need a valid photo ID, proof of income (recent pay stubs or bank statements), and rental history or references from previous landlords.
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Yes, most properties require a security deposit equal to one month's rent. This is fully refundable at the end of your lease subject to the condition of the property.
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Pet policies vary by property. Please check each listing for pet-friendly details or contact our team to find pet-friendly options that suit your needs.
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Application & Process

How to apply and what landlords look for

4 Q&As
After finding a property you like, you submit an application with your photo ID, proof of income (recent pay stubs or bank statements), and rental history or references. We review your application typically within 1–2 business days and notify you of the outcome. If approved, you sign the lease and pay your first month's rent and security deposit to secure the unit.
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Most landlords we work with look for a minimum credit score of 650. However, requirements vary by property. If your credit score is lower, a guarantor or co-signer may be accepted. Contact us and we'll help match you with properties that fit your profile.
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Yes. Many landlords, especially in the student and young professional market, accept guarantors. A guarantor must typically earn 80–100× the monthly rent annually and have a solid credit history. We can guide you through the guarantor process and required paperwork.
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You can schedule a viewing by contacting us via phone, email, or filling out the contact form on any listing page. Our agents confirm a time within 24 hours. We also offer virtual tours for remote applicants.
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Costs & Fees

Understanding upfront and monthly costs in the Boston market

4 Q&As
Plan for: first month's rent, last month's rent (common in MA), one month's security deposit, and potentially a broker fee (typically one month's rent). In total, budget 3–4× the monthly rent at move-in. Some no-fee and landlord-paid-fee apartments are available — ask your agent.
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A broker fee compensates the agent who markets and shows the apartment, and is typically one month's rent. Whether you pay depends on the listing — some landlords cover it, some split it, and some pass it to the tenant. We have a growing number of no-fee listings. Always clarify before viewing.
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It varies by property. Some apartments include heat and hot water; most do not include electricity. Always confirm exactly what is and isn't included before signing. As a rule of thumb, budget an extra $100–$200/month for utilities in a typical Boston apartment — more in older buildings with poor insulation.
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Most landlords strongly recommend or require renters insurance. It's typically $15–$30 per month and protects your personal belongings against theft, fire, and water damage. Your landlord's insurance covers the building, not your possessions.
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Pets & Property Rules

Pet policies and what to expect in different rental properties

3 Q&As
Pet policies vary significantly by property and landlord. Check each listing for pet-friendly details, or tell your agent upfront what pets you have — breed, size, and number all matter. We can filter your search to show only pet-friendly options. Pet deposits or monthly pet fees ($25–$75/month) are common even where pets are allowed.
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Yes. Under the Fair Housing Act and Massachusetts law, landlords must make reasonable accommodations for tenants with disabilities who require assistance animals (service animals or emotional support animals), even in no-pet buildings. A pet fee cannot be charged for a certified ESA or service animal. Contact us for guidance on documentation requirements.
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Many pet-friendly landlords restrict dogs over 25–50 lbs, or specific breeds (pit bulls, rottweilers, etc.) due to insurance requirements. Always disclose your pet's breed, weight, and age upfront — misrepresentation can result in lease termination.
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Moving In & Move-Out

What to do before, during, and after your tenancy

3 Q&As
Document the condition of every room with timestamped photos and video before bringing in your belongings. Note any pre-existing damage — scratches, stains, broken fixtures — and submit a written condition report to your landlord within 48 hours of move-in. Massachusetts law requires landlords to provide a move-in condition statement; request it if they don't provide one.
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Your landlord has 30 days after you move out to return your deposit with accrued interest, or to provide an itemised written list of deductions. Deductions are only allowed for unpaid rent and damage beyond normal wear and tear. Having your move-in condition photos is your strongest defence against unfair deductions.
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Normal wear and tear includes minor scuffs on walls from furniture, small nail holes from hanging pictures, and carpet fading from use. A landlord cannot charge you for repainting walls that simply need repainting after a normal tenancy, or for replacing aging carpet. Damage caused by negligence, abuse, or accidents is not considered wear and tear.
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Renter Tips

Smart Renting in Greater Boston

Key things every renter should know before signing a Boston lease.

Start 60–90 Days Early

Boston's market moves fast — especially around September 1st. Start your search at least 2–3 months before your move-in date to get the best options.

Budget 3–4× Monthly Rent

First + last month, security deposit, and broker fee can total 3–4× the monthly rent upfront. Have this cash ready before you apply.

Document Everything

Photograph every room before moving in. Send a written condition report to your landlord within 48 hours — this is your protection at move-out.

Know Your MA Rights

Massachusetts has strong renter protections. Security deposits are capped at one month's rent and must be returned within 30 days of move-out.

Ready to Find Your Perfect Rental?

Our rental specialists know Greater Boston inside out and are available 7 days a week to help you find the right apartment at the right price.

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